Hearing Aid Repairs Hervey Bay
- Government-Accredited Hearing Provider
- No Out-of-Pocket Costs for Eligible Clients
- Registered DVA Service Provider
- Gold Standard Best Practice Clinic
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Hervey Bay Hearing Aid Repairs
At Clayton Hearing in Hervey Bay, we understand how important it is to keep your hearing aid working properly. Even a minor issue—like distortion, reduced volume, or a blocked microphone—can interfere with your daily life and make communication more difficult.
That’s why we offer hearing aid repairs and maintenance that are efficient, thorough, and tailored to the type of device you use. Our goal is to identify the problem quickly and provide practical solutions, whether it's a quick fix or something more involved.
We utilise a highly sensitive test box to diagnose faults in the latest tech hearing aids. Sometimes, a deep clean or filter change is all that’s needed. In other cases, we may need to replace parts or recommend sending the device to the manufacturer for repair, depending on the issue and the device’s age or model.
We also offer maintenance advice to help prevent common problems in the future. If your hearing aid isn’t holding charge, producing sound clearly, or performing as expected, we’ll help you work through the options available.
Many clients visit us after a hearing aid fitting or during a regular hearing test to ensure everything is still working properly. If your device isn’t functioning like it used to, we’re here to help. To book a repair or troubleshooting appointment, call 07 4184 2043.
Start Your Hearing Care Journey
What We Repair & Maintain
During your appointment, we start by checking for common issues like wax blockage, moisture damage, or microphone faults. We assess the outer casing, tubing, filters, receivers, and battery compartment for any signs of wear or damage.
If the hearing aid has physical damage, we’ll help you decide whether it can be repaired in-clinic or if it needs to be sent to the manufacturer. Our aim is to restore both sound quality and comfort without unnecessary delay.
Some repairs can be done on the spot—such as cleaning, some battery door replacements, or filter changes. For more complex faults like internal feedback, cracked casing, or connection issues, we coordinate repairs through the device manufacturer or a certified lab.
We also provide advice on daily cleaning, safe storage, and moisture management to help extend the life of your hearing aid. Preventative care can reduce the likelihood of issues over time.
If your hearing aids are under warranty, we’ll check what’s covered before proceeding. Even small adjustments can improve clarity and comfort. We’re here to keep your devices working reliably—so you can stay connected to the sounds that matter.
Frequently Asked Questions
How do I know if my hearing aid needs repair?
Common signs include sound cutting in and out, distorted audio, low volume, or complete silence. You might also notice whistling, battery issues, or inconsistent performance. If cleaning doesn’t fix the issue, it’s time to have the device checked. Even if the device powers on, internal components like microphones or receivers may need servicing or replacement.
Can hearing aids be fixed in clinic?
Yes, many hearing aid problems can be fixed in the clinic—especially if they’re related to wax, tubing, filters, or basic components. Repairs like deep cleaning, tubing changes, or replacing battery doors can often be done on the spot. More complex issues may need to be sent to the manufacturer or a repair lab, depending on the hearing aid model and condition.
Is it better to repair or replace my hearing aid?
This depends on the age of the device, the cost of repair, and how well it’s meeting your hearing needs. If the aid is still under warranty or less than five years old, repair is usually worthwhile. However, if problems are recurring or the device no longer matches your hearing loss, it may be time to consider upgrading to a newer model.
Can hearing aids be repaired if they stop working?
Yes, most hearing aids can be repaired, especially if the issue is related to wax buildup, moisture, or general wear and tear. Some problems can be fixed in-clinic with cleaning or part replacement, while others may need to be sent to the manufacturer. A hearing care provider can assess the device and recommend the best next step based on its condition.


